Pulse Pre-Orders: We are currently shipping all pre-orders. While we're hoping everybody's order arrives within 3 days of email tracking confirmation, it may take up to 7 days depending on your location. International orders: up to 2 weeks due to customs processing. Please be aware of this before emailing us for further tracking as we have the same amount of tracking information and (unfortunately) cannot speed up shipments.
Domestic Shipping Time (U.S Shipping): Estimated delivery time is 2-3 business days.
International Shipping time: Estimated delivery time is 5-6 business days.*
At this point nearly all Kickstarter orders have been shipped. If you submitted your KS Survey late, ordered multiple Pulses, or had an address verification issue in our system, your order is shipping out the first week of November. If you have not yet received an email for your pledge but believe it should have shipped already, shoot us an email below and we'll check for you. International orders may take longer to process due to customs logistics.*
You should have received a tracking number in the email we sent when your order shipped. If you cannot find this email, or there appears to be an issue with your tracking, please contact us. Please be aware the quickest way to check your order is to get in contact with the shipping carrier.
Still stuck? Shoot us an email. We're here to help.