We do our best to create robust & reliable products. When things happen, this is our policy...
- 30 day return policy if for any reason you are not satisfied with your purchase. We will issue a full refund once we have received the return and ensured it is in its original packaging and undamaged (*restocking fee may be applied otherwise).
We will completely fix & address any failures or defects that occur through normal use, for 12 months after purchase. Please contact us regarding any issues!
- We are not responsible for any damage incurred via physical drops, water, heavy abuse, unadvertised use scenarios or user error. These issues may be addressed on a case-by-case basis. We are not obligated to replace or fix the unit and may do so at a fee.
You are responsible for testing our apps on your device prior to purchase. We do not guarantee the proper functioning of our app on your smartphone, tablet or browser and will not offer refunds on this basis. Apps be found on the Apple App store, Google Play, and our app page.
- The Alpine team