You interface with Alpine customers and KS backers and manage the flow of information to the rest of the team. As a startup the ability to adapt creatively and solve problems without a lot of oversight is highly valued. Writing with a warm, engaged, and informed tone is key to maintaining the vibrant and sustainable brand we’ve built.
For many customers you are the face of company and therefore we are looking for someone with a great attitude and high emotional intelligence who communicates extremely well. We want employees to have the autonomy to make their own informed decisions and integrate their personality into the Alpine Labs culture. This position is full-time (40 hours/week but flexible).
Compensation is dependent upon your level of experience and skill. We are also exploring an employee stock/ownership program but do not currently have one. We are a small team and you will work directly with our founders and engineers. We have a comfortable and supportive office culture. General hours are 8-5 (though flexible), we take a full hour for lunch and team walk breaks in the afternoon. We leave work at the office and appreciate ‘slack time’ during the day to stay fresh.
Please send a resume and cover letter via e-mail to email@example.com with the subject line: Technical Support Position.