Where can I get Spark?

Spark is currently available for sale on our website here

How does Spark talk to my phone?

Spark connects to the Spark app on your phone using Bluetooth Low Energy. This allows you to trigger your camera from up to 100 feet away.

What is the difference between Pulse and Spark?

Though Spark and Pulse look similar, they are actually quite different. We designed Spark to be the most versatile and worry-free camera remote. To accomplish this we focused aggressively on size, battery life, and camera compatibility. What that means at a technical level is that Spark uses your camera’s external trigger port. This connection allows for triggering photos, bursts, long exposures and time lapses. In comparison, Pulse gives you more camera control by using your camera's USB port. The USB port allows for full control of your camera’s settings, as well as thumbnail and histogram retrieval.  Another difference is that Spark has a button Spark which allow it to be used independent of the app. This means that you can use Spark as a basic infrared trigger, wired bulb remote, or even intervalometer, without the need to use your phone.  Lastly Spark is noticeably smaller. It may not seem like much, but this difference in size is actually pretty important for when you want to store Spark on your camera, even when you're not using it.

How do I obtain more cables?

Cables are available in our online store

When will my package arrive?

Shipping times vary depending on where you are located. International shipments will take up to two weeks. Domestic shipments will take about a week to arrive.

What happens if my battery dies?

We designed Spark to have a very long lasting battery. It will provide thousands of hours of use before the battery runs out. If the battery dies within the first year of use, it will be replaced under the normal warranty.

How do I use Spark?

Please visit our support page to find out more about how to use your Spark.

Still stuck? Shoot us an email. We're here to help.